SQL - Product Specialist

Obilet Bilişim Sistemleri A.Ş. - SQL - Product Specialist

Obilet.com, founded in 2012, is an end-to-end travel ticketing application listing hundreds of bus operators, airlines and ferry companies. Obilet also provides bus operators with a best-in-class Inventory Management System (IMS) in the form of SaaS.

Obilet is the indisputable market leader in Turkey across both B2B and B2C segments with 400 bus carriers using its IMS software, 25 million monthly visitors, and 15 million app downloads.

Obilet is projected to further strengthen its position among the largest travel ticketing applications globally by mediating more than 40 million ticket sales in 2024. Obilet has expanded its category offerings to include hotel bookings and car rental services, and initiated its international expansion with the aim of achieving one of the largest global market coverage in the industry.

We are looking for a "SQL - Product Specialist" to be involved in the development of our ticket automation products, managing integration processes, and tracking customer requests. If you would like to be a part of our team, we look forward to receiving your application.

Main responsibilities will include:

• Collect and evaluate company requests
• Provide information about product developments to customers
• Support customers when making infrastructure changes
• Address and solve issues related to customer operations
• Conduct customer visits when necessary
• Manage the process for new product development, updates, and new features
• Create test scenarios for new modules
• Perform manual tests of assigned modules within the system (API, Service, etc.)
• Complete test processes, finalizing tests, and providing feedback
• Manage integration processes in third-party companies
• Receive campaign requests and transfer them to the software
• Act as a bridge between the software team and third-party companies on issues outside the software team's scope
• Manage issues end-to-end
• SQL Server and T-SQL Usage: Write database queries to meet internal customer requirements
• Stored Procedures and Functions: Implement database processes using stored procedures and functions
• Cursor and SQL Job Usage: Manage data processing workflows using cursors and creating/ managing SQL jobs to run at specified times
• Database Mail: Utilize the Database Mail feature to create and manage automated email notifications from the database

• Minimum 4 years of experience
• Knowledge of SQL, Postman, and SOAP UI
• Preferably holds a Class B driver's license
• Proficient in data analysis
• Strong communication skills
• Problem-solving abilities and solution-oriented
• Proactive and results-oriented
• No restrictions on travel

What We Offer:

• Hybrid Working: We work hybrid, but our offices are always open for us
• Birthday Leave: In the month of our birthday, we can take a day off on any day we choose
• Employee Assistance Program: We have unlimited access to various types of support, including psychological counseling and healthy nutrition advice. We prioritize feeling good above all else
• Discount Coupons: With each year spent at Obilet, you can fully enjoy discounted all our products
• Flexible Working Hours: On the days we come to the office, we set our own start time with our flexible working model
• Happy Hours&Company Events: With our New Year’s Event, #obiletfest and Happy Hours, we not only strive for success but also have a lot of fun along the way
• Self-Development: Your growth is our focus, with access to online learning platforms like Udemy and various training programs designed to support your professional development
• Best-in-class Teammates: We are all the best in our fields and we are confident about it
• No Dress Code: We have no dress code. We can set the trend in our office with our style
• Free Snacks&Drinks: Surprise breakfasts, desserts and fruits might be waiting for us in our office
• Health Insurance: We are by your side with our health insurance whenever you need it