Singapore Airlines Turkey Looking For Sales Manager Turkey

Singapore Airlines - Singapore Airlines Turkey Looking For Sales Manager Turkey

PURPOSE OF ROLE:

• In partnership with the General Manager, set and implement the overall sales strategy

• Set targets in cooperation with the Sales Planning department

• Ensure the sales team is managed based on targeted outcomes

• Maintain an up-to-date understanding of the market situation

• Strengthen existing relationships with industry partners

• Lead sales staff in negotiations and planning

• Understand market sources of growth

• Focus on new business areas

• Promote and sell SIA and SIA group products and services within Turkiye to efficiently grow revenue and market share through agency partners across leisure, corporate and other specialist or online agents.

• Ensure revenue and share growth targets are achieved for all Turkey agency and corporate accounts to meet station’s set annual agency/corporate, NDC/market share/OD targets.

DUTIES & RESPONSIBILITIES:

AGENCY & CORPORATE SALES

· Lead leisure and corporate account managers to drive agency & corporate performance.

· Join sales teams for the sales calls for top clients or agencies /corporate having potential.

· Help / support sales team to reach their targets individually and for all Turkey

· Grow online / direct sales

· Improve distribution channel to have healthy distribution including online , direct , TO , TMC, corporate , cruise operators, labor, VFR, SME, consolidators etc.

· Understand the needs of Turkish agency &corporate accounts (typical ODs, travel class, price sensitivity, segment served, etc) via Account managers or through agency contacts, internal/external data, and news sources

· Follow up competitors fares, promotions, and market activities and make sure we have the correct fares in market by coordinating with Regional Office .

· Focus on improving NDC sales (direct sales ) to decrease distribution costs

· Keep up-to-date on latest SIA fares, product, schedule, and network info

· Deploy the right solution (incentive agreements, nett fares, etc) to grow SIA's share

· Build relationships with agencies/corporates and ensure they are up to date on latest promotions, pricing, and product via multiple channels – phone, email, face-to-face sales calls, in-house staff events

· Ensure incentive contract commitments are executed/ achieved on time

· Execute interventions to improve performance, including joint marketing campaigns with agencies

· Work with Marketing Communications & Market Development team to maximise marketing impact for SIA.

· Maintain SIA corporate branding by using materials from station’s marketing cloud

· Ensure SIA is marketed well and easy for agencies to sell from an operational perspective

· Read sales reports in SMT with account and sales call information including upcoming interactions

· Follow up with account managers and analyse performance of accounts to adjust solutions as needed and document learnings in SMT

· Pro-actively feedback internally where business may be hampered by SIA policy or process

Deliver growth from new and adhoc opportunities

• Proactively identify Group sales opportunities; execute with help from Sales Ops (Groups) Exec
• Via agency sales contacts, identify leads that can be developed into managed corporate accounts and work with corporate AMs to pursue those leads
• Stay up-to-date on local events, disruptions, holidays, competitors' actions to capture temporary or seasonal opportunities that occur
• Analyse performance against such opportunities and document results in SMT

· Represent SIA in industry events, trade shows, fairs, etc

· Analyze MIS, MIDT and other sales intelligence (e.g. sales dashboards) data regularly

PERSONAL REQUIREMENTS

· Able to lead, motivate, and coach the sales team to improve overall performance

· Good understanding of the workflows and responsibilities in other relevant Singapore Airlines departments

· Able to take a strategic view of sales and understand longer term trends while remaining sensitive to local market conditions

· Commercially minded and innovative in seeking growth

· Able to project a senior presence – especially to key clients and partners

· Highly personable; able to build relationships within client organizations

· Tenacious, resourceful, results-oriented, innovative

· Flexible and readily available to resolve client issues with good negotiation skills

· Is a team builder and a team player

EXPERIENCE & QUALIFICATIONS REQUIRED:

· Proven responsible leadership experiences in management or supervisory positions

· Demonstrate analytical thinking, creativity and initiative

· Ability to work under pressure

· Command of Microsoft Office applications

· A good command of English

· Analytical with proven problem-solving skills

· Bachelor’s degree

KEY COMPETENCIES:

Leadership Skills : Strong leadership behaviours. Able to lead, motivate, and coach the sales team to improve overall performance

Analytical Skills : Strength in reading / analysing /interpreting data and prepare good business plan / strategies for station to reach given goals.

Client Focus - Understands client’s business and organisation, sharing an interest and understanding of their needs. Support Account Managers to solve problems and gain business from the clients .

Drive and Enthusiasm - Is motivated by meeting and beating deadlines. Strives to overcome barriers to achieving results. Displays a positive and energetic approach, and shows initiative ownership and responsibility.

Team Working - Shares information and knowledge with the team. Offers assistance to colleagues when they need it. Shows respect for others’ views and feelings.

• - Makes logical decisions having considered all relevant information and alternative solutions. Considers the broader implications of proposed actions.

• - Speaks clearly and concisely, ensuring all important information is communicated. Asks relevant questions to ensure understanding. Is sensitive to client’s needs, remaining calm and confident, even in difficult situations. When required produces clear and well-structured written communication.

Quality and Operational Performance - Demonstrates a concern for quality of results. Identifies opportunities for continuous improvement. Checks work carefully, ensuring it is delivered ‘right first time’.

Planning and Organisation - Plans and schedules activities to ensure best use of time and resources. Takes a logical and systematic approach to work. Monitors progress on tasks and re-prioritises to take account of changing circumstances as required.

Technical / Professional Skills - Demonstrates technical or specialist knowledge and skills related to the role. Makes decisions and solves problems based on sound technical knowledge. Has thorough grasp of relevant services, systems and procedures.

• - Generates innovative and creative ideas. Puts forward imaginative alternatives and questions traditional approaches. Considers the aesthetic look and feel of any documents or presentations.

POSITION REPORTS TO GENERAL MANAGER TURKEY

LOCATION- ISTANBUL TOWN OFFICE -DUNYA TICARET MERKEZI -YESILKOY

CLOSING DATE FOR APPLICATION - 31 MARCH 2025