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Soho Group - Assistant Boutique Manager - Amiri Istanbul
Job DetailSHAPE THE FUTURE WITH US
SOHO drives the success of AMIRI and AMIRI that is a boutique lifestyle retailer representing a generation of consumers seeking innovative concepts, digital accessibility, and a strong sense of social community. At AMIRI is a luxury fashion house celebrated for its bold artistic vision and exceptional craftsmanship. The brand embodies the spirit of contemporary streetwear, seamlessly blending high fashion with Los Angeles' countercultural influences. Driven by passion, innovation, and a commitment to diversity, each piece reflects a dedication to quality and artistry, ensuring that every garment is a unique expression of style.
THE TEAM
The Assistant Boutique Manager is a critical member of our leadership team, responsible for supporting the Boutique Manager in overseeing the daily operations of the store, ensuring the highest levels of customer service, and driving the overall success of the boutique. The role is highly collaborative, requiring excellent communication and interpersonal skills, a strong attention to detail, and a passion for luxury fashion.
POSITION RESPONSIBILITIES
Staff Management:
- Manage ROTA efficiently, ensuring optimal staffing levels at all times to maximize customer service and experience.
- Oversee attendance and leaves, ensuring company policies are adhered to and any discrepancies are resolved promptly.
- Conduct regular training sessions for the team on product knowledge, customer service, and sales techniques.
Operations Management:
- Assist in overseeing the day-to-day operations of the boutique, ensuring smooth and efficient running of the store.
- Ensure compliance with all company policies and procedures, as well as legal requirements.
- Collaborate with the Boutique Manager to optimize operational processes and identify areas for improvement.
Customer Service:
- Uphold the highest standards of customer service and ensure that all staff are maintaining these standards.
- Address customer inquiries and resolve any customer complaints promptly and professionally.
- Foster a positive and inclusive environment, enhancing the customer shopping experience.
Sales and Inventory:
- Support the team in achieving sales targets and KPIs by identifying sales opportunities and trends.
- Assist with inventory management, including stock takes, ordering, and visual merchandising.
- Monitor and report on sales performance and inventory levels to the Boutique Manager.
CULTURE OF VALUE AND WORKING ENVIRONMENT
We firmly believe that our employees represent our most invaluable asset. Consequently, we are dedicated to enhancing their happiness, and overall well-being through a robust and comprehensive benefits package that exceeds conventional offerings. Our ambition is to cultivate a nurturing culture that fosters unwavering loyalty, steadfast commitment, and a profound sense of belonging, and we take immense pride in realizing this vision.
- Work envıronment Young and Dynamic work environment, with a wide space for professional growth
- Location On-Site
- Salary and Benefits SOHO ME offers a competitive package in line with the industry competitors high average with incentive bonus
BE A PART OF OUR STORY
At SOHO ME, we invite you to embark on a rewarding journey where your talents are not only recognized but celebrated. As a member of our dynamic team, you will play a crucial role in shaping the future of luxury retail while enjoying a supportive and empowering work culture. If you are ready to make a meaningful impact in an exciting environment, we look forward to welcoming you to our team!
Desired Skills and SpecializationsPREFERRED QUALIFICATIONS
To be successful for this role, you need to have:
- 3 to 5 years of experience in luxury or premium retail, including 2 to 3 years in a similar role.
- Local Istanbul / GCC experience is preferable in luxury fashion
- Excellent Communication and Analytical skills
- Dynamic, energetic with friendly attitude
- Empathy and coaching techniques
- Strong Clienteling and CRM Techniques
- Passionate about luxury fashion and knowledgeable about industry trends.
- Proficient in MS Office and retail management software.
Success attributes:
- Professionalism: Maintains a high level of professionalism and demonstrates integrity and respect.
- Adaptability: Able to adapt to the changing needs of the business and respond to challenges with a positive attitude.
- Proactiveness: Takes initiative and acts with confidence, working towards the achievement of boutique goals and objectives.
